Accessibility

We go above and beyond industry standards to ensure that we are accessible to all. The London Eye is fully accessible, in addition to the wheel and boarding platform, the ticket office, pier, river cruise and all surrounding areas were designed to meet the needs of disabled people.

Features include:

• Entrances that feature widened access and ramps for wheelchair users and their carers
• Voice and visual alarms
• Slowed-down boarding for disabled people
• Fully accessible ticket office, website and site
• Knowledgeable members of staff who are always on hand to assist guests
• T-loop systems in our ticket hall and on the London Eye River Cruise
• Discounts for disabled guests and free tickets for carers
• Fast Track service for elderly and disabled guests