If you've got any questions, have a look at our FAQs page to see if we've already answered it.
We like to hear what you have to say. So, if you have any comments or queries you'd
like to share with us, please complete the feedback form below and it will be forwarded to
the relevant person within the EDF Energy London Eye team. And just so you know we've received
your form there's the option to request a response from us.
The EDF Energy London Eye is operated by the London Eye Company Limited, a
Merlin Entertainments Group Company.
The London Eye Company Limited. Registered in England No 2896849.
Registered office: 3 Market Close, Poole, Dorset, BH15 1NQ
Calls to 0871 numbers are charged at 10 pence per minute at all times from a BT landline. Calls from mobile operators and other networks may vary.
Telephone bookings
09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 781 3000
Calls cost 10p per minute plus network extras
Operational Information
For up-to-date operational service updates on the day for the London Eye, London Eye River Cruise and London Eye Ice Rink (seasonal only)
Telephone: +44 (0)800 093 0123
During opening hours.
Customer Services
09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)870 990 8883
Fax: +44 (0)870 400 3006
Calls cost 10p per minute plus network extras
Charity Requests
Please use our online request form or email charity@londoneye.com.
Corporate and Event team
09.00 to 17.30 Monday to Friday
Telephone: +44 (0) 871 222 4002
Email: corporate.event@londoneye.com
Calls cost 10p per minute plus network extras
Disabled guest booking line
09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 222 0188
Email: accessiblebooking@londoneye.com
Calls cost 10p per minute plus network extras
Groups booking line
09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 222 3345
Email: groups@londoneye.com
Calls cost 10p per minute plus network extras
Head Office
09.00 to 17.00 Monday to Friday
Telephone: +44 (0)870 990 8881
Fax: +44 (0)870 990 8882
Calls cost 10p per minute plus network extras
By Post
Customer Services
EDF Energy London Eye
Riverside Building
County Hall
Westminster Bridge Road
London
SE1 7PB