Plan Your Visit | The London Eye

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Find out everything you need to know when you arrive, from entry gates and queuing times, to collection of retail items.

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Got a question? Find out here.

Frequently asked questions

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Find out how we can support you during your visit.

Visit the Help Centre

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Know what to expect from your security checks before our ride.

22747 London Eye 1B C Ticket Office 013 Rgb Ns

To view your ticket(s) and amend the date/time of your booking, all you need is the confirmation number and email address used for the ticket order.

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Booking Guarantee

All tickets booked online through this website are covered by our booking guarantee.

Person speaking signing language on the river thames

Guests can now enjoy the London Eye River Cruise in a new British Sign Language (BSL) friendly format. Learn awesome facts about the iconic landmarks situated along River Thames as you sit back and enjoy a 45 minute river cruise.