4D Experience FAQs
What happens during the 4D Experience?
The following special effects are used in the 4D Cinema Experience: fog, bubbles, wind, snow, strobe lighting, vibrating flooring. The use of these special effects are intermittent, and while every effort is made to ensure the wellbeing of guests, the London Eye does advise that if any guest has a pre-existing condition that could be exacerbated by exposure to any of these special effects, then these guests should not enter the 4D Experience.
How long is the 4D Experience?
The London Eye 4D Cinema Experience lasts approximately 3 minutes 45 seconds. All guests must collect a pair of 3D glasses on entry, which must be returned to the London Eye on exit from the cinema.
When can I use my 4D Experience ticket?
Admission to the London Eye 4D Cinema Experience will only be valid on the day of your London Eye experience. The London Eye 4D Cinema Experience opens at 10am and closes 15 minutes prior to the last experience of the day.
Ticket holders for London Eye standard tickets (including disabled guests and groups and schools) must redeem a 4D ticket and arrive at the entrance to the 4D Cinema Experience no less than 45 minutes prior to the time printed on the ticket.
Merlin Annual Pass holders are not entitled to priority entry into the 4D cinema Experience. Pass holders must redeem a 4D Experience ticket and then join the 4D Cinema Experience entrance.
Every person intending to join a Private Capsule (including Cupid’s Capsule), Champagne Experience, Mulled Wine or Pimm’s Experience or Fast Track Flight are encouraged to report at the Priority desk at County Hall 45 minutes prior to the booked time. A ticket will be issued to each individual entitling them to visit the 4D Cinema Experience. All of these guests must reconvene at the Priority desk 15 minutes prior to their experience time. Alternatively, guests can visit the 4D Cinema Experience at their leisure after their experience. Latecomers will not be admitted to the London Eye except at the absolute discretion of London Eye.
Where is the 4D Experience entrance?
The entrance to the 4D Experience is in the London Eye Ticket Office in County Hall.