We like to hear what you have to say. So, if you have any comments or queries you'd like to share with us, please use the contact details below and it will be forwarded to the relevant person within The London Eye team. 

The London Eye is operated by the London Eye Company Limited, a Merlin Entertainments Group Company. The London Eye Company Limited. Registered in England No 2896849.
Registered office: 3 Market Close, Poole, Dorset, BH15 1NQ

Telephone Bookings

09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 781 3000* or 0333 321 2001**

09.00 to 17.00 Monday to Sunday
Telephone: 0333 321 2001**

Groups Booking Line

09.00 to 17.00 Monday to Sunday
Telephone: +44 (0)871 222 3345* or 0333 321 2001**

Corporate Sales and Events Team

09.00 to 17.30 Monday to Friday Telephone: +44 (0) 871 222 4002*

Customer Services

09.00 to 17.00 Monday to Sunday 
Telephone: +44 (0)870 990 8883* or 0333 321 2001**    

Charity Requests


The Coca-Cola London Eye supports charities and community groups within certain postal zones of the four boroughs nearest the London Eye: Lambeth, Southwark and the Cities of London and Westminster. We are also pleased to support primary and secondary schools with a London postcode.

Please note that we are only able to donate to each school or charity once per calendar year. This is to ensure we are able to help as wide a group of organisations as possible.                                                 

By Post

Customer Services
The London Eye
Riverside Building
County Hall
Westminster Bridge Road

UK Claims Notification Enquiries

The following information is provided to assist in the identification of our UK Employer Liability Insurers and Global Public Liability Insurers.

Employer’s and Public Liability

Ace European Group Ltd, 200 Broomielaw, Glasgow, G1 4RU

Policy Number UKCANC33447

*Calls to 087 numbers are charged at 13 pence per minute at all times from a BT landline plus the providers access charge. Calls from mobile operators and other networks may vary.

**Calls to 033 numbers charged at standard UK geographic rate, please refer to your phone provider for exact charges.