River Cruise filming/photography requests

We are happy to consider all filming and photography requests. Please read the River Cruise filming/photography guidelines and then provide as many details as possible using the form below.

Contact details
Project details
Coverage details
Filming/photography details
Credits




Contact details on the day
Press team contact
Guidelines

Official Coca-Cola London Eye River Cruise filming/photography guidelines

 

Background

The London Eye River Cruise has been running since summer 2002 and is one of the most successful river cruises operating on the River Thames. The circular cruise, complete with live commentary departs from London Eye’s pier directly underneath the Coca-Cola London Eye, goes as far as Tower Bridge and returns 40 minutes later. The cruise takes in the landmarks on the river such as the Houses of Parliament, St Paul’s Cathedral, The Tower of London as well as Westminster and Tower Bridges.

Our boat, the Silver Bonito can carry up to 170 passengers at any one time, and has an upper deck and a lower deck meaning it is suitable in all weather conditions. The Silver Bonito is one of the few fully accessible boats on the river, with full disabled access to both decks.

Operational notes

The London Eye River Cruise has a live host who provides detailed commentary about the landmarks and life on the river. We need a minimum of five working days’ notice for all filming projects on the boat in order to ensure we are able to supply a staff member who is willing to be filmed. As we are one of the few cruises with a live host, recording of the commentary is restricted. Whilst it is possible to broadcast snippets of commentary, lengthy reproduction of the commentary is prohibited.

As a working visitor attraction, our number one priority is visitor satisfaction. With this in mind we have allocated positions for cameras which enable crews to capture great views with minimal disturbance to guests and staff -crews will not be able to roam freely on the boat. Please note that if at any point a member of London Eye staff thinks that filming is compromising a guest’s experience, we will reserve the right to cease filming. 

The boat is also available for private hire outside of normal operational hours, please contact Coca-Cola London Eye press office on 0870 220 2777 (calls cost 10p per minute plus network extras) for further details and a bespoke quote.

Documentation

All crews should complete a River Cruise filming/photography request. Dependent on the nature of the filming it may be subject to a location fee. 

Any filming that takes place on the river is subject to Port of London Authority (POLA) approval. All crews will need to gain this independently by contacting their media office on pressenquiry@pola.co.uk or by calling +44(0)1474 562366. 

The London Eye will also need to receive a copy of your Public Liability Insurance for filming on the boat. Reciprocal documentation is available on request.