- Guarantee entry by booking online
- Reschedule your tickets for free
- Manage your booking via our booking portal
Please select one of the following options
Pre-booking is essential, including flexi ticket holders and anyone with a promotional voucher. For annual pass holders, please follow the annual pass holders pre-book page here.
Book a timeslot to other attractions
- Anyone who has a multi-attraction ticket visiting attractions other than just the London Eye including London Eye River Cruise
- It is essential to reserve a timeslot at your chosen attraction(s) to guarantee entry
- Please note - without a reserved timeslot, entry will not be permitted
Book a timeslot to the London Eye
-
What is an existing ticket?
- Flexi Ticket
- Free Return Ticket
- Unused, Non-returned Booking For Closure Period
- Future Dated Tickets Purchased Prior To Closure and therefore do not have a timed slot
- Additional Under-3
- Complimentary
- Third Party
- Please make sure you bring the original pre-book ticket(s) with you alongside this timeslot reservation
Promotional voucher holders
- Anyone wishing to visit will need to pre-book a ticket in advance, this includes promotional offers / vouchers
-
How to locate your voucher code?
- Most promotional vouchers will have a code printed on the voucher, usually towards the bottom - it will generally begin with the letter ‘V’ followed by a small string of numbers. Some codes may not begin with V, but will still be found near the base of the voucher and consist of a small number of numbers and/or letters.
- Click on the button below and type in the code - if it is a valid code it will take you to your relevant offer.
- If you cant find the right offer for the voucher you have, please email a photo of your voucher to customer.services@londoneye.com so that we can investigate for you - we'll get back to you as soon as we're able.
- Please make sure you bring your original voucher with you to enter the attraction with your tickets
Carer Ticket
- On the day of visit, we require a proof of carer upon arrival
-
On the day of your visit, we accept one of the below documentations.
- Entitlement to Disability Living Allowance for children under 16 or Personal Independent payments for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
- Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded
- A Blue or Orange badge, or
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
- International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)
*Please note, if you are interested in one of our VIP experiences such as a Champagne experience or one of our food or drink tasting experiences, the free carer will only receive entry onto the London Eye.
