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Know Before You Go


We are open and operating safely in line with the latest government guidance. You can pre-book tickets now and your tickets are covered by our Booking Guarantee.


For any further information about your booking please review the FAQs page to find out the best next steps and who to contact if you need further assistance. 


The health and safety of our guests and team is always our number one priority and our attraction is COVID-secure. As we look forward to welcoming guests back, our team will continue to create the memorable and exciting experiences we are known for, delivered in the safest possible way. In line with Government guidelines, we have numerous measures in place including reduced capacities, clear social distancing measures, temperature checks, pre-booking online, cashless payments and enhanced cleaning procedures.    


Some of the measures set out below may be clearly visible to you from the moment you arrive and others require consideration from guests to help ensure everyone has a magical visit.     

We're Good To Go London Eye

We're Good to Go

We have been awarded the VisitEngland ‘We’re Good to Go’ industry charter mark. This verifies that our attraction meets the Government and public health guidance on COVID-19 and that we have all the required health and safety processes in place to ensure you have a safe and enjoyable visit.